Star Credit Recruitment - Credit Control Jobs Specialists

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Credit Manager Vacancy Credit Control Manager Vacancy
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Operational Credit Manager - London. Ref: SCR 248

An excellent opportunity for a credit manager to run the day-to-day activity of a large credit control department, inject a new dynamic, challenge old business attitudes to credit control, and drive down problematic aged debt.

You’ll be actively managing a credit control team of 18 people, with other responsibilities to include cash forecasting, debt recovery, customer visits and management reporting. The role will also include routine credit risk / credit checking of new and existing customers, and the provision of this information to operations managers and business managers as required.

Purpose of Job:

  • To manage the day-to-day running of the Credit Management Department of 18 staff
  • Support credit control team leaders in routine cash forecasting, credit management and account administration
  • Ensure that debts are collected in a timely manner, and the company’s targets are met.
  • Work with Business Managers and Operations Managers to gain their cooperation in controlling debt.
  • To assist the Area Credit Supervisor in managing her team.
  • Provide routine credit information to other parts of the business as required.
  • Conduct all routine customer credit checking; opening accounts up to value specified in the authority levels.

Nature & Scope of the Job:

  • Encourage the team to manage debt in proactive fashion, on a daily basis.
  • Rapidly react to unexpected exposure by advising the Operations and Commercial teams of available options.
  • Review the weekly summary schedules in preparation for a review with Group Credit Manager.
  • Hold regular debt reviews with Operation and Commercial teams regarding debt control.
  • Ensure that very aged debts are passed to a third party for collection
  • All routine customer credit checking; opening new accounts up to the authorised value level.

Principal Accountabilities:

  • Provide overdue debt information and actions taken, ready for review by Group Credit Manager.
  • To provide weekly debt information for the business teams (customer account managers).
  • To provide Periodic reports for the Commercial and Operations teams.
  • To assist the Credit Control Team Leader in resolving queries and cash collections.
  • To monitor debt control activities at regional branches to ensure cash flow is maintained at target levels, and to advise the Group Credit Manager and Regional Operations Managers of issues arising.
  • To visit Customers to sort out account queries, administration to ensure the account is paid to terms.
  • To visit current and prospective customers with the account managers.
  • To manage a field-based credit control team to ensure that debt is controlled and paid to terms.
  • Refer any non-trading debt to legal.
  • To credit check the account applications.
  • To update the business managers regularly of particular payment problems on specific accounts.

Knowledge & Experience Required:

  • A highly motivated credit control manager who can deliver workable solutions in a business sensitive environment.
  • Achievement and results orientated.
  • Strong interpersonal skills, able to motivate people.
  • Skilled in the development of innovative strategy which is realistic and achievable.
  • Work well within a team in either lead or support role.
  • Preferably a qualified or nearly qualified graduate of the Institute of Credit Management.
  • Strong communication skills, able to deal with staff and managers at all levels across the business and deal with customers effectively.
  • A confident well organised self-starter who is able to prioritise work and meet deadlines.
  • Experienced in using Microsoft Word and Excel Spreadsheets.
  • Must have a current driving license.

Salary and Package:

  • To c45k (negotiable depending on experience) + 12.5% bonus
  • Company Car, Petrol Card, Mobile Phone, Laptop
  • Bupa Individual Healthcare, Contributory pension scheme, life insurance
  • 37 hour week + 25 days holiday
  • This vacancy has now expired. To hear about similar roles as they arise, please email your CV  quoting Operational Credit Manager SCR 248


    For credit control jobs, please submit your CV as a WORD document attached to the email, together with a short covering note about your requirements. Please ensure that you include the full job title and job code on the email subject line.

    Here you can browse credit control jobs or credit manager jobs. Other unadvertised credit control vacancies may be available upon application.

    Star Credit Recruitment Ltd is a specialist recruitment consultancy for the placement of credit controllers and credit managers in London, the South East and Manchester.

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